2019-2021 Master of Business Management
Griffith University (Expected Completion – May 2021)
Managing Complex Projects
Managerial Problem Solving
Globalisation and Corporate Social Responsibility
Innovation for Growth
Leadership for Sustainable Business
2007-2012 Bachelor of Law
Federal University of Pernambuco
Grade Point Average: 9.57 (Scale 1-10, with 10 the highest)
Competition and Consumer Law
International Environmental Law and Policy
PRODUCTIVITY AND COLLABORATION SOFTWARE: Familiar with Google Suite
(Gmail, Hangouts, Google Drive, Docs, Sheet, Forms, Team), MS Office (Outlook,
OneDrive, Word, Excel, PowerPoint, Skype), DropBox
DATA ANALYSIS: exposure to business analytics software applications to interpret
and transform data into useful information for supporting decision-making.
SOCIAL MEDIA MANAGEMENT & DIGITAL MARKETING: experienced with
administrating social media marketing, development of brand awareness and online
reputation and manage analytics reports
2019 – Current Operations Manager
2Stay Accommodation – Gold Coast (Australia)
Responsible for overseeing the entire day-to-day operations, including human
resources, housekeeping, security, guest service and public relations.
Supervision and training of the work staff.
Interaction with customers to ensure satisfaction.
Ad hoc operational duties.
2019 – 2019 Contract Administrator
Horizon Sails & Membranes – Gold Coast (Australia)
Review and update of existing contracts and ensuring compliance with all terms and
conditions described in the contracts.
Ensure employees understand and comply with the company contracts.
Articulation with Professionals to coordinate business practice and to facilitate
resolution of problems.
Analysis of potential risks involved in specific contracts and reporting to General
2016 – Current Operations Manager (2016-2018) and Consultant (current)
Away Food Trade
Development, implementation and review of operational procedures, ensuring safety
and efficiency by establishing, following and enforcing standards and regulations.
Management of physical facilities and allocation of human resources, space and
Coordination, training, motivation and supervision of staffs across different
Inventory and supply analysis to ensure efficient use and storage of resources by
purchasing the right equipment, maintaining solid inventory data and reducing subrental
2014 – 2016 Office Administrator
SOS Dental Solutions – SOS Dental
Customer issues communication with the operations staff and devised ways of
improving the customer experience, including resolving problems and complaints.
Providing guidance and support to operational team, appointment scheduling,
responding to inquiries, preparation of documents and supervisions of some services.
2013 – 2019 Administrative Advisor
Labour Court of Brazil (6th Region)
Responsibilities and skills developed
Participation in studies and research related to the administrative routine and for
supporting other staff members
Preparation of action plans and reviews of office services
Organization of inventory, order, check-in and distribution of supplies and materials to
2019 Griffith Remarkable Scholarship: awarded for academic excellence
2012 Honours Student Award – Pernambuco Federal University: for having achieved the
best academic performance in the Undergraduate Course of Law
Achieved 7.5 in IELTS (Scale 1 to 9, with 9 the highest)
Certificate of Proficiency in English (ECPE) – University of Michigan/USA
Intermediate in French and Spanish
Fluent in Portuguese
2019 – current Institute of Management Consultants, Affiliate Member
2019 – current Institute of Managers and Leaders, Affiliate Member
2019 – current Griffith Artificial Intelligence Society, Member
2018 Multicultural Families Organization – MFO (Australia): Support to refugees and
students from a Cultural And Linguistically Diverse background
2015 – 2017 NOVO – Political Party (Brazil): Regional Vice-President and Director of Institutional
2015 Center for Community and Social Education in the Northeast – CECOSNE (Brazil):
Community Counselor and Teacher of Education and Professional Qualification
2009 – 2012 Department for the Protection of Children and Youth Rights – Court of Justice of
Pernambuco (Brazil): Surveillance Officer and Surveillance Coordinator
Executive Director, 2Stay Accommodation
Mob: 0433 715 211
Mob: 0428 842 707